Concierge Services

What is a Concierge Services study?

TurkPrime offers several services that allow researchers to conduct studies on their own, but we also offer Concierge Services where we will help you design or manage your project.

Concierge Services are best for those who:

  1. Are not familiar with running online studies and would feel more comfortable having a Project Manager from TurkPrime manage their study.
  2. Want to run a study with a complex methodological or technical design (e.g., large stratified studies, longitudinal designs) but don’t know how or don’t want to take the time to learn.
  3. Have a very specific sample population in mind (e.g., people from specific zip codes, nurses, people with certain medical conditions)
  4. Would like one-on-one customer support from a TurkPrime Project Manager assigned to their study.

One situation that often necessitates running a study through Concierge Services rather than through our self-service options, is when researchers want to target a very specific group of participants. If you are using Prime Panels and you receive the following message when creating a study, the sample you are targeting is too narrow to be obtained with our self-service tools. In such cases, it is necessary to run a Concierge Services study so we can help obtain the sample you need.

On screen message when study target is too narrow to run on self-service tools.

If you receive the message above, it is because your study is either too long (anything > 25 minutes) or the demographic population you are targeting is difficult to obtain from the self-services options. In both instances, we can help you run longer studies and studies targeting specific samples with our Concierge Services.

To begin a Concierge Services study, please fill out this form. Afterward, a TurkPrime representative will contact you to discuss the details and pricing of your study.